aybInstance/legal/abuse.md
2024-01-01 23:22:25 +01:00

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# Reporting abuse
ayb doesn't have a built-in reporting system yet, which means that content cannot be reported directly yet.
Before reporting content, we encourage you to check the [Terms of Service](/legal/tos.md) before submitting the
report.
## How to report content?
Right now there are two ways to report content:
* Sending an e-mail to [sofi@sofiaritz.com](mailto:sofi@sofiaritz.com).
* Completing this form: [https://forms.gle/3NENE63MEqfXqMFn8](https://forms.gle/3NENE63MEqfXqMFn8).
* **Note:** The form is hosted by Google, and its
[Privacy Policy](https://policies.google.com/privacy) also applies.
## What happens after I send a report?
1. The e-mail/response is saved and I am notified about the report.
2. I check the report as soon as possible, this won't take more than 10 days.
3. (If possible) I'll contact you explaining what's the status of the report: closed or investigating.
* I'll justify my decision and I'll be open to re-open the case.
4. I'll investigate the case and I _may_ contact local authorities if required.
5. (If possible) I'll contact you explaining the status of the investigation.
6. When the offending content is removed and local authorities finish their investigation, I'll mark the case as
closed.
## When will you contact local authorities?
Local authorities will always be contacted in the following cases:
* Someone may be in danger.
* The report is CSAM-related.
Depending on the report, local authorities may be contacted also in other cases.